Operational Bottlenecks

Outdated Tools Are Destroying Your Scale

Still trusting that cobbled-together script your operations team set up after a dodgy YouTube tutorial, four pizzas, and a few late-night Red Bulls? Sounds cute… until your business grinds to a halt and your CTO’s left rocking in the broom closet with a head full of sad, broken dreams.

Automation Culture

Automation Isn’t Optional

Every time I walk into a mid-sized business and suggest automating core workflows, someone squirms. Because deep down they know it’s brilliant. But the real reason they squirm is because of the sudden, cold realisation that they’ve built their role around being the glue. The ‘go-to’ person who